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About Cars24:

CARS24 is a leading AutoTech company streamlining and revolutionising the sale, purchase, and financing of pre-owned cars in India. Leveraging a Smart AI Pricing Engine, and 140 quality checks, selling and buying pre-owned vehicles is seamless and transparent with CARS24.

My Approach:

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Discover:

My Design journey began with the discovery phase – meticulously dissecting the problem statement and immersing myself in a thorough understanding of the challenge. Eager to unravel the automotive industry, I delved into the Cars24 user app, to know its role and impact.

A fortunate turn of events occurred when I rediscovered a long-lost school friend who had interned at Suzuki and Ford service stations. A quick phone call transformed into a treasure of insights as he generously shared the nuances of the entire process and automotive service landscape.

Fueling my curiosity, I took to YouTube, where Cars24 refurbishment lab vlogs awaited. These visuals enriched my comprehension of the app's functionalities that address the core issues and reflect the pulse of the automotive refurbishment world.

Assumptions:

This app going to be used in the Refurbishment Labs of Cars24.

Supervisors are technicians who are not tech savvy so the design must be minimalistic and simple.

Target Age group: 18 - 40 (Technicians + Supervisors)

Why is this product in labs?

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As selling cars business, they can’t hold the car at the workshop too much. so it’s necessary to repair the car and make it available to customers an online selling platform.

The app can keep real-time updates on the car’s work.

The Coordination between mechanics and supervisors will be more efficient as they are on the same page.